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Anoneo Refund Policy

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Users are only eligible for refunds upon meeting certain conditions.

  • Delivered products are missing
  • Delivered products are banned/frozen
  • Order status is currently undelivered
  • User is frozen two weeks (14 days) after products are delivered.

Refund processing

Due to the inconsistent prices of cryptocurrency, we offer refunds based off of a USD scale in accordance to your order. Should cryptocurrency prices go up after your order, you will receive less of your coin used for payment. Conversely if currency prices go down, you will receive more. This is to help keep consistent with USD prices so that users do not ever end with a lower USD value than what they initially owned. Please note that you will need to provide us with your wallet address. If your provided wallet address is incorrect, we will not be able to retrieve your coins and will not send a secondary refund.

After your refund has been processed, it’s essential to allow blockchain confirmations to see the currency deposited to your wallet.